• (+27) 86 177 7544
  • cloud@centraxdigital.com

Payment Policy

1. Detailed description of goods and/or services

Centrax Systems (Pty) Ltd is a business in the Information Technology industry that providers cloud based productivity and collaboration software to enterprises.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way of activation code sent via a confirmation email.

3. Export restriction (Optional)

The offering on this website is available to South African clients only.

4. Return and Refunds policy

The provision of goods and services by Centrax Systems is subject to availability. In cases of unavailability, Centrax Systems will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5 % administration fee.

5. Customer Privacy policy

Centrax Systems shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

6. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Centrax Systems bank account, the details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for Centrax Systems via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by Centrax Systems separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

Centrax Systems takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile

This website is governed by the laws of South Africa and Centrax Systems chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Physical Address: First Floor Birchwood Court, 43 Montrose Street Midrand 1686 .

12. Variation

Centrax Systems may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by Centrax Systems Pty Ltd based in South Africa trading as Centrax Cloud and with registration number 2006/032008/07.


Centrax Systems contact details

Centrax Systems contact details: +27112059800 Company Physical Address: First Floor Birchwood Court, 43 Montrose Street Midrand 1686. Email: hello@centraxcloud.com Telephone: +27112059800